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Customer Care

4 articles


How do I exchange/return something?

Non-Members. All items are final sale. Become a member and unlock our Happiness Guarantee. Members. We want you to love your BootayBag items as much as we do! While all items are final sale we are here to help. Our Happiness Guarantee has you covered

What if I receive a damaged item?

We hope this never happens, in the rare case it does, please reach out to us so we can grab you a replacement. A photo will be asked for so we can share it with our team for quality purposes.

What if something is missing from my order?

We strive for perfect delivery, in the rare case an item is missing from your order please reach out to our Care Team so we can help.

How do I cancel?

We hate to see you go! If you're cancelling due to an unsatisfactory experience, we'd love to make it right! You can reach us here. To cancel your subscription, log into your account. You are then directed to the "Subscriptions" tab. Under your curre