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NAVIGATING THE NEW SITE

8 articles

Learn how to navigate our website after it's mini face lift!

Articles

How do I edit my subscription?

Once logged in, you will be directed to your Member Shop page. Here you can edit your size, swap memberships and add on to your monthly order. HOW TO. If you want to change sizing on your current subscription, click the “Edit Membership” button below

How do I edit my personal information (address, credit card, etc)?

Once logged in, click on your name in the top right corner, this will direct you to your Account Management page. Here you can edit your mailing address, update your payment information and more. HOW TO. If you want to update your address, start by s

How do I swap my subscription to a different style?

Once logged in, you will be directed to the Member Shop page. Here we show you the new collection and which membership you are signed up for. Additionally, you will be able to view the other membership options. To swap to a different style, simply cl

How do I skip a month/ How do I pause my subscription?

To skip a month, start by viewing your upcoming order cart via the “Shopping Bag” icon in the top right corner. Then, click “remove” by your current membership. This will prompt a pop up where you can confirm you’d like to skip your subscription orde

How do I cancel my subscription?

Members have the option to cancel a single order or cancel their membership entirely. When you cancel your membership entirely, you will forgo all membership perks including rewards, fit guarantee, etc. If you’d like to simply cancel a single order,

How do I know what will be coming in my order each month?

Once you’ve signed in, you will be directed to your member shop page. On this page you can see what you will receive in your upcoming order. Additionally, you can add on products or swap your subscription to get something else. To view your order in

How do I add on additional products to my order?

Once you’ve signed in, you will be directed to your member shop page.  Scroll down to the ADD ON’s section. Here you can view what other products are available to add to your monthly order. By clicking on the product itself, you can find additional d

Where can I see details about the products?

Once you’ve signed in, you will be directed to your member shop page. Then click on the product you’d like to know more about. This will bring you to a page specifically for that product which will provide additional details such as fit and materials