Items are available for preorde when the product hasn't reach our warehouse yet but we want to allow customers to secure their purchase. Once the item arrives at our warehouse we will ship your order. Please note, that we are unable to ship part of y
General Return Policy / Fit Guarantee. Non-intimate items that are unworn, unwashed, and still have their tags attached may be eligible to be returned for store credit only. Items cannot be exchanged and no refunds will be issued. Return of item(s) m
As soon as we process payment for your monthly membership, we’re on it – we want it to get to you ASAP!. Within minutes your order is passed off to our Fulfillment Team to be packaged. Due to this, we are most likely unable to make any changes to an
Once an order has been processed (ie payment has been charged) we can not make changes to it. We are always happy to see what we can do to help in these situations so please reach out to our Care Team and we can go from there!
As soon as we process payment for your monthly membership, we’re on it – we want it to get to you ASAP!. Within minutes your order is passed off to our Fulfillment Team to be packaged. Due to this, we are most likely unable to make any changes to an
As soon as you place your order or we process payment for your monthly membership, we’re on it – we want it to get to you ASAP!. Within minutes your order is passed off to our Fulfillment Team to be packaged. Due to this, we are most likely unable to
We hope this never happens, but we are here to help. Please reach out to our Care Team within 60 days of purchase to report the receipt of an incorrect item. We will work with you to get a replacement (if inventory allows) or find another solution.
We hope this never happens, but we are here to help. Please reach out to our Care Team within 60 days of purchase to report the damage. We will work with you to get a replacement (if inventory allows) or find another solution. If an item is damaged a
We hope this never happens, but we are here to help. Please reach out to our Care Team within 60 days of purchase to report the missing item. We will work with you to get a replacement (if inventory allows) or find another solution.
We do our best to estimate inventory demands of our items but sometimes products oversell. If this is the case we will remove the item from your order and you will not be charged for it.
Need help with an issue? Have a question or concern?. Send a message to our Care Team at [email protected] or via our contact formYou can also text BOOTAY to 51816Our Hours of Operation are:Monday-Friday. 9am - 5pm CST