How do I return/exchange something?Updated 7 months ago
General Return Policy
Items that are unworn, unwashed and still have their tags attached may be return eligible for store credit only, no refunds will be issued. There is a $10 return fee that will be automatically subtracted from the store credit amount once the return is processed. Return of item(s) must be requested within 60 days of the item(s) purchase date. Due to the nature of the product, intimates (bralettes and undies) are final sale. All returns and compensation are subject to approval by BootayBag. Please reach out to our Care Team if you have a return inquiry.
In addition to our General Return Policy, members have exclusive access to our Fit Guarantee which applies to their subscription intimates. Our Fit Guarantee states: Try it. Style It. Love it. If not, let us know within 60 days and we’ll make it right. Whether that means a replacement or finding something new for you to love, we’ll always do our best to take care of our members. All compensation is subject to approval by BootayBag. Please reach out to our Customer Care team to utilize your Fit Guarantee benefit.
*Please note all sale items and items purchased with a 25% discount or more are final sale.