How do I return/exchange something?Updated 6 days ago
General Return Policy / Fit Guarantee
Non-intimate items that are unworn, unwashed, and still have their tags attached may be eligible to be returned for store credit only. Items cannot be exchanged and no refunds will be issued. Return of item(s) must be requested within 60 days of the item(s) purchase date. Due to the nature of the product, intimates (bralettes and undies) are final sale and cannot be returned, but they are covered by our Fit Guarantee.
Our Fit Guarantee for intimates (bralettes and undies) states: "Love it or we will replace it". Let us know within 60 days and we’ll make it right, whether that means a replacement or finding something new for you to love.
All returns and compensation are subject to approval by BootayBag. Please reach out to our Customer Care Team if you have a return or Fit Guarantee inquiry.
*Please note all sale items and items purchased with a discount of 25% or more are FINAL SALE and are ineligible for return.