How do I update my payment info?

To update your payment information will depend on what payment method you selected at your initial checkout.

TO UPDATE A CREDIT/DEBIT CARD

Once logged in, it will direct you to your Customer Portal.

Here you can see your upcoming order and current subscription. In the section that has your subscription it will say "Charge to card ending in X" and a link that says "Edit payment method". Just click this link to update your payment info. 

TO UPDATE PAYPAL
Log into your Paypal account and update your payment method there. Please note, Paypal may block the charge if your payment method has been declined multiple times regardless of updating the payment method. If this is the case, you can either swap to the credit/debit card payment method in your BootayBag account or reach out to Paypal directly. 
TO UPDATE SHOP PAY
If your payment method is Shop Pay, you'll need to log into your Shop Pay account to update your payment method. Specifically, you'll need to go to your BootayBag subscription and update the payment method there instead of just updating it in general on your Shop Pay account. If you only update in the general Shop Pay area, it will not reflect to your BootayBag subscription.

*Please note that if you swap from any outside payment processors (Paypal, Shop Pay, Apple Pay, etc) to a credit/debit card directly on BootayBag you can not swap back into theres payment options. 

How do I update my payment info?Updated 7 months ago