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Articles

How do I apply a discount?

To apply a discount code, log into your account and then click the “Shopping Bag” icon in the right hand corner. This will pull up your cart for your upcoming monthing order. At the bottom of the cart you will see your total and a space to add a disc

I applied a discount code, but it’s not discounting my whole order, why not?

Discount codes can apply to either your entire order, a specific product or just the membership. This will depend on the code itself, please look for terms and conditions of the code from where you received it from. If you have further questions plea

I skipped a month but still got charged, what do I do?

We hope this never happens, but we’d love to take a look. There are a few things that could have happened-. Skips must be made by the 4th at 11:59 PM CST to apply towards the current month, skips placed after this point will apply to the next month’s

What forms of payment do you accept?

We currently accept all major credit and debit cards, Paypal, Apple Pay, and Shop Pay. Please note with memberships, you can select Paypal, Apple Pay or Shop Pay when starting your membership, however once signed up you can not swap or change into on

I was charged twice, who do I contact?

If you have a duplicate charge our Care Team would be happy to look into it for you. We do ask that you check a few things before reaching out. Is it possible you have signed up for two subscriptions?. You can check within your account by clicking yo

How much will I be charged each month?

The total cost of your monthly order is a combination of your membership cost + add ons + applicable taxes. You can view your upcoming total by clicking on the cart icon in the top right hand corner. See below the monthly membership prices (excluding

When will I be charged for my monthly order?

All member orders are processed on the 5th of each month. We ask that changes to your membership are made by the 4th of the month to ensure we receive the update in time!