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What should I do if my order is marked as delivered but it’s not there?Updated 12 hours ago

We are here to help if your order doesn’t arrive. If your order is marked as delivered but you have not received it, please wait 48 hours. If after 48 hours you still haven’t received your order, we recommend checking with your neighbors as it may have been misdelivered. If you are still unable to locate your order, please reach out to our Care Team so we can look into getting a replacement shipped out.

We ask that customers report all delivery issues within 30 days of the order being shipped. 

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